
Like I said in the last post, I got a job. I'm a server in a cafe called Le Pain Quotidien. So, I had two days of classroom training last week then I actually started working on the floor. The classroom was quite interesting to say the least. The girl who was running the training was English, but besides her and I, no one else was a native English speaking person. I guess in the restaurant business you can somewhat get used to the idea of being around people who don't speak English well. But, from the restaurants I worked in back home, you only see that in the kitchen where its mostly Mexicans. A whole other story here though. Everyone I work with is from a different country around the world, whether it be France, Italy, Slovakia, Poland, Brazil, you name it and I probably work with someone from there. None of the servers are English which was shocking, only upper management. So, at first it was all a little overwhelming. The training began by the lady, Petra, telling everyone we must speak English and making a joke at the fact that it would hurt my feelings since I don't know another language but that. All I could think in my head is,"here we go, jab at the American." But, what was funny is that anytime one of them didn't understand a word they would look to me to somehow translate it to them or put it in other words, which took me back at first. The Italian girl next to me was probably the worst though. I almost felt bad for her for how little English she knew. She looked completely lost the whole time and I did whatever I could, with the Italian I could remember, to help her understand. The thing is, most of these people have come to London to learn English better or help their families out in other parts of the world, which obviously are completely different reasons than for me being there. Some of them were honestly confused by my reason for being there, they couldn't understand why I would ever want to leave America, which I thought was a little funny. I mean they see it as this big beautiful country where everyone is rich and happy and they have no way of getting in due to our wonderful immigration policies. So, its like a place they can't touch, almost somewhat magical to them. And there is no use in explaining in detail to most of them that its not all like that because I've tried and failed. Everyone has their own image of the U.S. and there is no changing that, at least not now. Besides that, they did tell me they all really like my American accent, something about it being slow lol.
Anyways, I had the two days of classroom training which went well and I met some interesting people. Then I went to the actual shop I'd be working in, which is in Chelsea by the way, about a 10 min bus ride from where I live. All of the cafe's have the same feel to them, very earthy with all wooden tables and floors, and an open bakery when you walk in. I was little nervous on my first actual day at work, which I think anyone would, especially when I think about the fact that I'm on a foreign continent with people who don't speak English that great. The first day they just had me hosting and helping the servers, which was an experience in its self. Number one, the service in this country is down right awful. The servers have no idea about customer service.They wait until someone calls them over, there are constantly customers looking impatient, and there is no sense of talking to your customers or having any sort of conversation with them. It about the opposite of everything you see in the States. Especially being a server in the U.S. where customer service is obviously put before everything else, because that's what you're making your money on, its so crazy to see a restaurant run like that. All I could think is, "wow, I'm going to just look like a superstar here." So, the next day I actually got to work as a server and although the computer system took a little getting used to, I got the hang of everything fairly quick. I actually made 20 pounds in extra tips which is pretty good! I think at first I was dreading the whole thing, because it wasn't really my ideal job in London. But, its actually turning out to be quite nice and pretty flexible. So far so good then. Updates coming soon! Miss everyone!
